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Privacy Policy
Last update: July 28, 2025
Purpose and Scope
This Privacy Policy applies to www.foodflou.com and all related foodflou web pages (the “Site”). foodflou and its affiliated entities operate this Site (“foodflou,” “we,” “our,” “us”).This policy also applies to affiliated companies, meaning any entity that directly or indirectly controls, is controlled by, or is under common control with foodflou, where “control” includes, but is not limited to, ownership of 50% or more of voting shares or the ability to direct management decisions.This Privacy Policy is intended to inform users, customers, and site visitors (“you”, “your”) about how we collect, use, and protect personal data in connection with our platform and related services (“Services”). It outlines our practices for handling information, including personal data — any information that directly or indirectly identifies a person (“Personal Data”).This policy describes how foodflou collects, uses, shares, and secures the Personal Data you provide through your interaction with the Site and Services. It also outlines your rights and choices regarding access, correction, and use of your information.All individuals at foodflou who handle your Personal Data are required to follow this Privacy Policy.
Transparency Notice - Types of Personal Data We Collect and How We Use It
The types of Personal Data we collect — whether directly from you or through third-party sources - depend on your relationship with foodflou and the requirements of applicable law. We only collect Personal Data that is necessary to operate our Site and Services effectively and to communicate relevant features, updates, or offerings that may support your business.
We may collect Personal Data through the following methods:
We may collect Personal Data through the following methods:
Information you provide directly
When you interact with foodflou team members, complete forms, contact us, sign up for communications, or use our Site or Services, you may provide personal details such as your name, email address, company name, phone number, and any other information you choose to share.
Data collected automatically
As you use our Site or Services, we may automatically collect certain technical and usage data. This includes your IP address, browser type, device identifiers, pages visited, time spent on the Site, and other usage metrics. We use cookies and similar technologies to enable core functionality, analytics, and performance optimization. These tools may include HubSpot and other service providers.
Referral data
If you submit someone else’s personal information (such as name, email address, or company details) through a referral or sharing feature, you confirm that you have the necessary authorization or consent to share that data with us.
We use this data to deliver, manage, and improve our Site and Services, communicate with you by sending requested information, service updates, or marketing messages where legally permitted, analyze user behavior to enhance user experience and performance, and comply with legal obligations or prevent fraud and misuse. We do not collect more information than is necessary and process all Personal Data in accordance with applicable data protection laws.
Types of Personal Data We Collect
foodflou collects information, including Personal Data, from and about its current, prospective, and former customers, users, and site visitors (collectively referred to as "Individuals").
Personal Data You Provide Directly to Us
When you use our Services, register for a foodflou account, interact with our Site, respond to surveys, request information, or contact us directly, we may ask you to provide some or all of the following types of Personal Data.
Account Creation
When creating an account for the Site or Services, we may collect your name, job title, email address, phone number, username, and any additional information requested during registration.
Use of the Site or Services
We may collect Personal Data when you access or use the Site and Services, including data related to your activity, preferences, and interactions with features, content, and tools on the platform.
Communications with Us
If you request information about our Site or Services, seek customer or technical support, or otherwise reach out to us, we may collect your contact information such as email address, phone number, or mailing address. If you apply for a job, we may also collect your resume and cover letter.
Surveys & Forms
Occasionally, we may invite you to participate in online surveys or complete forms. Participation is voluntary, and any Personal Data you provide in these cases is given at your discretion.
Automatic Data Collection
We may automatically collect certain information when you use the Site or Services, including your Internet Protocol (IP) address, cookie identifiers, device identifiers, browser type and settings, operating system, Internet service provider, pages you visit before and after using our Site or Services, the date and time of your visit, time spent on pages, interaction data such as clicks and viewed pages, and your preferences.
Personal Data from Other Sources
We may receive additional Personal Data from third-party services and organizations to supplement the information you provide. This may include your name, email address, username, location, birthdate, job title, business address, and profile picture. We use this supplemental information to verify your details and to provide you with more tailored updates about foodflou, our Site, Services, and relevant offerings.
Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, data is securely deleted or anonymized.
International Data Transfers
Your Personal Data may be transferred to and processed in countries outside of your country of residence, including the United States. These jurisdictions may have different data protection standards. Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or similar legal mechanisms.
Children’s Data
Our Site and Services are not intended for individuals under the age of 13 (or 16 where applicable under GDPR). We do not knowingly collect Personal Data from children. If we become aware that such data has been collected, we will delete it promptly.
Your Rights
Depending on your location, you may have rights under applicable data protection laws. These may include the right to access, correct, delete, or restrict the processing of your Personal Data. You may also have the right to withdraw consent or object to certain processing. To exercise your rights, please contact us at privacy@foodflou.com.
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